Terms and Conditions

1. Acceptance of Terms

Welcome to Prairie Pulse Studio. By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Offered

Prairie Pulse Studio provides retail of yoga-specific musical instruments (singing bowls, chimes, handpans), sound therapy instrument workshops, instrument repair and maintenance, custom instrument sourcing, and private sound healing sessions.

3. User Conduct

Users are expected to interact with our website and services in a respectful and lawful manner. Prohibited activities include, but are not limited to, unauthorized access, data scraping, and distribution of harmful content.

4. Product Information and Pricing

We strive to ensure all product descriptions and pricing are accurate. However, errors may occur. We reserve the right to correct any errors and to change product information or pricing at any time without prior notice. All prices are in Canadian Dollars (CAD) unless otherwise stated.

5. Orders and Payment

All orders placed through our website are subject to availability and acceptance. Payment must be received in full before an order is processed and shipped or a service is rendered. We accept major credit cards and other payment methods as indicated during checkout.

6. Shipping and Delivery

Shipping costs and estimated delivery times will be provided at checkout. Prairie Pulse Studio is not responsible for delays caused by shipping carriers or customs. International customers are responsible for any customs duties or taxes.

7. Returns and Refunds

Our return policy allows for returns of unused and undamaged instruments within a specific period, typically 30 days from purchase. Services rendered are generally non-refundable. Please refer to our dedicated Returns Policy page for full details.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Prairie Pulse Studio or its content suppliers and is protected by Canadian and international copyright laws.

9. Limitation of Liability

Prairie Pulse Studio will not be liable for any damages of any kind arising from the use of this website or from any information, content, materials, products, or services included on or otherwise made available to you through this website.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Your continued use of the website and services after any such changes constitutes your acceptance of the new Terms and Conditions. It is your responsibility to review these terms periodically.

For any questions regarding these terms, please contact us at [email protected].